We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this web site.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information. However, it does not gather personal information about you, simply information about your computer and the connection to the internet that it uses.
This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.
We use an order form for customers to request information, products, and services. We collect visitor’s contact information to send orders to our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings.
We do not pass any of your confidential and personal information on to any other third party unless it is being used in the processing of any order you have made.
Mailing List Registration
Our site’s registration form requires users to give us contact information, such as their name and email address. The customer’s contact information is only used to contact the user if they have subscribed to our mailing list.
Users may opt-out of receiving future mailings by choosing to un-subscribe from the link is provided at the bottom of each message to facilitate this process.
We will ask you for some details before joining our member’s area, this will mean that we store information such as your name and your email address in our databases as well as any information you choose to add in the form of signatures and web addresses.
Cookies are small files which are stored on YOUR computer. They are designed to hold a small amount of data specific to the websites that you have visited.
Cookies help us to improve your visit to our website by helping us with the following:
- Remembering settings, so that you don’t have to keep re-entering them whenever you visit a new page
- Remembering information you’ve given (e.g. your postcode) so you don’t need to keep entering it in forms we may use
- Measuring how you use the website so we can make sure it meets your needs.
Cookies also help you by doing things like remembering your username and password so you don’t have to enter it every time you visit sections of our website.
Please note that cookies can’t harm your computer and we do not store personally identifiable information in cookies we use on this website.
We’re giving you this information as part of our initiative to comply with UK legislation, and to make sure we’re honest and clear about your privacy when using our website.
Please be assured that we’re working on a number of other privacy and cookie-related improvements to the website.
The Cookies we use:
General website CookiesThis servers that this website is hosted on will set what is called a unique session for the duration of your visit, this allows to find out how many unique people are visiting our site without giving us any identifiable information about you as an individual.
Members Area Cookies
Measuring website usage – Google Analytics
We use Google Analytics to provide us with information such as where our website visitors come from, how long they stay on our website, what sort of browser people are using, how many pages they visit and whether they return to visit us again. This information is based on the IP address which is set by your Internet Service provider every time you connect to the Internet from home. It does not provide us with any information about you as an individual. We use this data to compile reports which help us to make sure the information on our website is the sort of information our visitors would like to read.
Google Analytics sets or updates cookies only to collect data required for these reports. Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics for your domain send data only to the servers for your domain. This effectively makes Google Analytics cookies the personal property of this website domain, and the data cannot be altered or retrieved by any service on another domain.
The following list shows the the type of information that is obtained via Google Analytics cookies and used in Analytics reports.
Name: _utma: Typical content: randomly generated number
Expires: 2 years
Name: _utmb: Typical content: randomly generated number
Expires: 30 minutes
Name: _utmc: Typical content: randomly generated number
Expires: when user exits browser
Name: _utmz: Typical content: randomly generated number + info on how the site was reached (e.g. directly or via a link, organic search or paid search)
Expires: 6 months
Our website uses Google Analytics to track activity on our website which collects anonymous data about a given browser, along with the information requested and sent by the browser’s operator (the visitor). Cookies do not identify individual people and no personal data is collected.
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage.
For more information about Google Analytics visit Google Analytics website.
Third Party Cookies
When you visit our website, you may also notice that some cookies are used to display information from other websites. For example, if you visit a page that has video content, cookies from YouTube may be served. We do not control the setting of these cookies and we recommend you visit the third party websites for more information.
Please find a list of some third party cookies you may find present on this website and links to their specific cookie information:
- YouTube – http://www.google.co.uk/intl/en/policies/privacy/
- Flickr – http://www.flickr.com/help/privacy-policy/
How do I Control or Delete Cookies from this Web Site?
If cookies are not enabled on your computer this could mean that your experience with our website will be impacted in a negative way. However, if you want to control or delete cookies you can do so by visiting www.cookies.org where you will find information about deleting cookies and controlling cookies.
If you choose to delete our cookies or to disable cookies for the future you may not be able to access certain areas or features of this website.
Our web site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers on this website.
We give our customers the following options for removing their information from our database to not receive future communications or to no longer receive mail list messages.
Every email sent from our automated system contains a link at the bottom to un-subscribe. When you use this link you will automatically be removed from our mailing list.
We our customers the following options for changing and modifying information previously provided:
- Contact us by email or letter to the details on our Contact Page
Removing your personally identifiable data from our website
If you would like to have your personally-identifiable information removed from our Databases going forward, please email us and we will use reasonable efforts to comply with your request. However, there will be residual information that will remain within our databases, access logs, and other historical internal records including financial records for the purposes of accounting for tax, which may or may not contain such personally-identifiable information.